Stumped on How to Care for Aging Loved Ones? Presbyterian Homes Launches New Online Q&A Service

Presbyterian Homes, Evanston-based owner-operator of 8 retirement communities in the North and Northwest suburbs and Chicago, has launched a new online resource for adult children, caregivers and helping organizations who may need a better understanding of all the considerations that go into choosing the senior care solution that is right for an aging loved one.


An easy-to-use e-mail form is available at, so that users can ask questions of the Senior Answer Team. Information posted on the site helps visitors learn about determining whether a family member needs help, the different types of senior living and community services and how to talk to aging parents about care options.

The site also addresses financial concerns: assisted living costs, financial resources such as Medicare/Medicaid, long-term care insurance and veteran’s benefits.

“Throughout our years of experience, we have learned that every family’s situation is individual, and most feel they are in uncharted territory. The array of terms, choices and financial considerations is overwhelming,” says Lisa Vandermark, director of memory care at Westminster Place of  Presbyterian Homes.

“We wanted to provide a comprehensive site with answers to questions people have most often and a way for them to ask questions specific to their circumstances,” she says. “This site can meet those needs.”

More detailed information is found at the site in printable formats including tips, checklists and other helpful Web links. Senior Answer Team members include Presbyterian Homes’ health care professionals Dr. Peter Jaggard, vice president of medical affairs, Bob Landsman, vice president of finance; Melinda Pierce, director of rehabilitation services; Lydia Torrese, geriatric nurse practitioner; Lisa Vandermark, social services and director of memory care; and Kathi Young, health care administrator.