Angel Investors Build Community Connections at Red Cross Community Adaptation Program Tour

Trusted community connections and measurable social impact were on display during a recent American Red Cross Community Adaptation Program (CAP) tour in Monterey County, California, where seven- and eight-figure donations demonstrated how strategic philanthropic investment can strengthen communities long before disasters occur.

Enabled by donors who operate as angel investors — also described as venture philanthropists — CAP reflects a shift toward impact investing-informed philanthropy. CAP’s model starts with the Red Cross listening to communities at greatest risk from billion-dollar disasters, then collaborating closely with trusted hyper-local partners. Instead of bringing volunteers and supplies to those communities after disasters, the Red Cross provides funding, training, and relationship-building in advance..

Board member Kathryn Holmes & husband Bill Gilmore. Photo by Pooja Klebig.
American Red Cross’s Neil Brockway speaks at Granite Construction before visits to locations near Watsonville, California.

“We look for the helpers already established in communities, then ask if they’ll allow us to help them now (during Blue Sky times) so they can help us when disaster hits,” explains Neil Brockway, Senior Director of Community Disaster Risk Reduction. “We build relationships that lead to wrap-around services for families and communities, too.”

Pablo Martin represents the Red Cross (for both English and Spanish speakers) at an event with the Alliance on Aging. Photo by Pooja Klebig.
The CEOs of Alliance on Aging and Meals on Wheels address Angel Investors. Photo by Pooja Klebig.

This approach creates short and long-term wins — a virtuous circle of support. Wins for local organizations, their communities, the Red Cross, and most importantly — wins for donors, because every CAP donation multiplies impact 13x compared to traditional disaster response.

The tour visited three CAP locations, each demonstrating the program’s local customization.

Red Cross’s CAP visits Meals on Wheels Salinas Valley, California. Alliance on Aging and Meals on Wheels address Angel Investors. From left to right: Mari Baldwin, Bill Gilmore, Kathryn Holmes, Josh Lockwood, Ted Hathaway, Jill Malott, Keith Kizziah, Barbara Kizziah. Photo by Pooja Klebig.

Meals on Wheels and Alliance on Aging

At Meals on Wheels of Salinas Valley and Alliance on Aging, guests saw Ford Foundation–donated vehicles — part of a $19M CAP gift — then enjoyed a joyful masquerade event with local food and music.

“You are the Angels walking amongst us, who nobody sees, making all of this possible,” Alliance on Aging Executive Director MJ Donohue told the group.

Alliance on Aging Executive Director MJ Donohue addresses the tour group. Photo by Deanne Fitzmaurice.
The Ford Foundation donated $19 million worth of specialized vehicles like the one above to the Red Cross through CAP. Pictured are Neil Brockway and Sarah Harding. Photo by Deanne Fitzmaurice.
American Red Cross Vice President Josh Lockwood dances with Tolan Maust at Meals on Wheels of Salinas Valley & Alliance on Aging.
Make It Better Foundation Founder Susan B. Noyes joined other tour members to serve and celebrate at Meals on Wheels and Alliance on Aging.

Rancho Cielo (Heaven’s Ranch)

At Rancho Cielo (Heaven’s Ranch), a CAP Hub, youth train in trades like Auto Repair, Construction, and Culinary Arts. The Drummond Academy served guests a restaurant-quality lunch.

Front, from left to right: Mari Baldwin, Kathryn Holmes, Karen Fierravanti, Amy Currin, Michele Averill, Sarah Harding, Bill Gilmore, Susan Noyes, Barbara Kizziah, Jill Malott, Gaby Perez Albarracin.
Back, from left to right: Carmel Jud, Ted Hathaway, Keith Kizziah, Josh Lockwood, Liza Malott Pohle, Deane Malott, Neil Brockway.
Photo by Deanne Fitzmaurice.
Photo by Deanne Fitzmaurice.
Rancho Cielo CEO Chris Devers with Drummond Academy students.
Drummond Academy students. Photo by Pooja Klebig.

Pajaro Rescue Mission

At the final stop, Pajaro Rescue Mission Executive Director Mike Bordon shared how they support people experiencing homelessness through disaster readiness, relief, and recovery, especially after the 2023 Pajaro flooding.

Pajaro Rescue Mission Executive Director Mike Bordon. Photo by Pooja Klebig.
The American Red Cross Community Adaptation visits Pajaro Rescue Mission.

Throughout the day, “angel” references abounded. But CAP’s greatest angels are its community creators — the people who listen first, develop trust, and build strong local relationships. Their model should be replicated across the Red Cross and major philanthropic initiatives nationwide.


How to Help

The American Red Cross supports initiatives to prevent and alleviate human suffering in the face of emergencies. It provides 40 percent of the nation’s blood supply, responds to tens of thousands of annual disasters, supports military members and veterans, offers global humanitarian aid, and trains individuals worldwide in lifesaving skills like CPR and first aid.

The American Red Cross invites everyone to join their lifesaving mission, and there are several ways to get involved.

  • Give a financial gift: Donate to help people affected by disasters, large and small.
  • Volunteer: 90% of the Red Cross workforce is powered by volunteers.
  • Donate Blood: Help ensure lifesaving blood is available when and where it’s needed.

Susan Noyes

Susan B. Noyes is the founder of the Make It Better Foundation, which publishes Better Magazine, writer, philanthropist and civic activist who has founded or served on many boards — including the American Red Cross, Chicago Public Education Fund, Harvard Graduate School Of Education, Joffrey Ballet, Poetry Foundation, Rush Nerobehavioral Center for Children, New Trier High School District, and her beloved Kenilworth Union Church.

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