Walt Disney World’s newest ride, Remy’s Ratatouille Adventure, officially opens in EPCOT’s expanded France pavilion on Oct. 1, 2021, coinciding with the official launch of Walt Disney World’s 50th Anniversary celebration. The family-friendly, trackless 3D dark ride is the centerpiece attraction in the stunning France expansion area and brings new all-ages fun to the park’s World Showcase. To manage demand, the attraction will use a Virtual Queue to enable guests to attempt to secure a Boarding Group to ride the attraction. Here’s how to join the Virtual Queue for Remy’s Ratatouille Adventure.You may recognize this as the same system previously used for Star Wars: Rise of the Resistance at Disney’s Hollywood Studios. Because the Virtual Queue for Remy’s Ratatouille Adventure has not launched yet, I’ve included screenshots from Star Wars: Rise of the Resistance, which has now shifted to a standby queue, to illustrate the process.
What You’ll NeedYou’ll need a valid Walt Disney World ticket or Annual Pass linked to your My Disney Experience account, plus a Disney Park Pass reservation for EPCOT.
When You Can Join the Virtual QueueBeginning Oct. 1, 2021, Guests will get two opportunities each day to join the Remy’s Ratatouille Adventure Virtual Queue. At 7am ET, guests with an EPCOT Park Pass reservation can join from outside the park—in other words, from your hotel room or home. Guests who did not secure a Boarding Group at 7am are given a second opportunity to join the Virtual Queue at 1pm ET, but must have already entered EPCOT at some point that day in order to join. Note: If you secure a Boarding Group at 7am, you are not eligible to join a second Boarding Group at 1pm.
How to Join the Virtual Queue
The day before:
Make sure your My Disney Experience app is updatedEnsure that you’ve downloaded and installed the latest version of the My Disney Experience app. Make sure your ticket is linked and that your Park Pass for Disney’s Hollywood Studios appears under “My Plans.”
Review your ‘Family & Friends List’Your “Family & Friends List” in your profile allows you to share plans and Disney Photo Pass photos with others. Connecting family members and friends here is the only way to get a Boarding Group with others with whom you plan to ride. My Disney Experience auto-selects guests eligible for a Boarding Group in your “Family & Friends List.” You can double-check this and confirm your party in advance one hour before the Virtual Queue opens. It’s also a good idea to confirm the night before that everyone who wants to ride is in your Family & Friends List and has an EPCOT Park Pass reservation.
Who should try for a Boarding GroupDisney recommends that only one guest per party attempt join the Virtual Queue on behalf of the rest of their party, warning that attempting to have multiple people and devices attempting to enroll the same party could complicate securing a boarding group. Doing this hasn’t caused me issues in the past but if you want to err on the side of caution, stick to having the savviest member of your group attempt to join the Virtual Queue.
The morning of your visit:Unless you are confident you have lightning-fast WIFI, OR have terrible cell service where you are, turn off WIFI and use your cell service. Double-check that your My Disney Experience is still updated and that no updates have happened overnight that you need to implement. Quit all apps on your phone, log out of MDE, relaunch it and log back in. Review and walk-through the following steps on your phone ahead of time.
1. Select Virtual Queues on your My Disney Experience home screen.
2. Select ‘Join Virtual Queue’Until Oct. 1, this is the screen you’ll see when you click “Join Virtual Queue.”
3. Confirm Your Party Up to One Hour Before Virtual Queue Start TimeNote: Ahead of the launch of the Remy’s Ratatouille Virtual Queue, this post will use screenshots from Star Wars: Rise of the Resistance. Between 6am and 7am and between 12pm and 1pm for the afternoon group drop, you’ll have the option to “Confirm Your Party” in advance. BE SURE to do this in advance. Click “Confirm Your Party,” and you’ll see this screen. If the guests pre-selected in “Your Party” aren’t accurate, select “Change Party” to add or remove guests from your party. Here’s the screen you’ll see if you select “Change Party.”
4. Count down with a digital clock.
Once you have confirmed your party, beginning at 6:59am or 12:59pm, use a smart watch or other internet-enabled device like an iPad or computer to pull up a clock with a second count. I use the Workout face on my Apple Watch, but beware—it sleeps quickly.Stay on this screen while you count down to 7:00:00.
5. Watch the countdown and click ‘Refresh’ as soon as your clock hits 7:00:00.Once you click “Refresh” on the screen above, a blue “Join Virtual Queue” will show up. Click it immediately. Note: You’re given the option to pull-down or refresh this screen. Use the “Refresh” button because this is the same spot you’ll need to click “Join Virtual Queue” on the next screen as well.
6. After you click ‘Refresh’, keep tapping until ‘Join Virtual Queue’ appears then tap ‘Join Virtual Queue.’Keep your finger in place and continue to tap furiously until you’ve confirmed your group. Do not stop to read anything. Just tap until you receive confirmation that you’ve joined a group.
7. Get your Boarding Group and return at your designated time.If you’re successful, you’ll be given a Boarding Group number and an estimated wait time until your Boarding Group is called. Once your group is called, you’ll have one hour to go to the attraction and be let into the standby queue to board the ride. If you do not get a Boarding Group at 7am, you can try again at 1pm, provided everyone in your group has already tapped into EPCOT prior to 1pm that day. Follow steps one through 6, replacing 7am with 1pm. An additional tip: When attempting to join the Virtual Queue from inside EPCOT, be sure to turn off the in-park Guest WIFI and use your cell service instead.
Brooke Geiger McDonald is the national content director for Make It Better Media Group. A Chicago native, she has worked for publications like O, The Oprah Magazine and SHAPE Magazine and her work has appeared in Parents, TravelPulse, Attractions Magazine, MSN, Disney Food Blog, and more. At home, she is outnumbered by her husband and two sons, and the four of them are always counting down the days to their next Disney vacation. Her favorite nonprofits to support include The Walt Disney Birthplace in Chicago and organizations focused on environmental conservation and combatting climate change, such as the Environmental Defense Fund and Shedd Aquarium. Follow her on Instagram @brookegmcdonald and Twitter @BrookeGMcDonald.