2023 Red Cross Class of Heroes: Nicole Jackson, Healthcare Hero

Nicole Jackson of Richton Park is the Healthcare Hero.

Nicole Jackson is an emergency room manager and nurse at Advocate Trinity Hospital on the south side of the city in Calumet Heights. On June 23, 2022, the emergency department was filled with patients and was experiencing limited nursing staff, when three gunshot victims needing care simultaneously arrived at the ER. Two of the victims required immediate transfer to a higher level of care for their injuries via critical care ambulance transport. Seeing the busy ER, the critical status of the gunshot victims, and the 90-minute wait before a critical care ambulance arrived, Jackson, already working beyond her shift to support her team, jumped into the ambulance to deliver lifesaving care in the fast-moving ambulance. Regularly going above and beyond as an ER nurse and patient advocate in a trauma setting is what Jackson is known for at Advocate Trinity Hospital.

Read more about the 2023 American Red Cross of Greater Chicago’s Red Cross Heroes and how you can join us in making a difference.

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