How to Break Up with Your Hairdresser

You suffer in silence through another bad haircut. The housekeeper just finished cleaning, and like always, cobwebs dangle from the ceiling. You should have moved on a long time ago, but you didn’t. Why is it sometimes difficult to let go of service providers who let you down? “Most of us become attached,” says Barb […]

Starting Over: Future in Focus for Keeley Kossof

Sometimes, after giving nearly two dozen haircuts on a Saturday, Keeley Kossof would collapse in her car and cry from exhaustion. The hairdresser and make-up artist reveled in making clients happy. She listened to them like a psychologist, with the heart of a friend. Occasionally, she even primped celebrities for local appearances. All the while, […]